Six (More) Social Media Best Practices for 2016

Last week, we covered our first round of social media best practices for 2016. In that piece, we looked at the three most popular social media sites: Facebook, Twitter and LinkedIn, to discuss how brands can best reach their audience through these platform. This week, we’re diving a bit more deeply into what were once the “newer” social media networks: Instagram, Pinterest, and YouTube. These social media platforms are much more visual than their bigger and more widely-used brethren, but they still pack a marketing punch that savvy marketers can exploit. Welcome to our overview of six (more) social media best practices for 2016.

Instagram Best Practices

First, a caveat: Facebook owns Instagram, and many of our Facebook feeds are already regularly interspersed with Instagram posts. Over time, the two channels will no doubt converge more and more. But for now, Instagram remains different enough that we believe it warrants its own inclusion in a discussion of social media best practices. And that reason is that Instagram stands alone as the epitome of the “lifestyle” feed – pictures with short descriptions that give a brief window into the lives and aspirations of its account holders. But not every brand is suited for this space, and for that reason we offer our two best practices for Instagram marketing.

  1. Tell an Emotional Story Without Words: Words are few and far between on Instagram (except in the post comments), and so you’ll only have imagery to tell your brand’s story. For that reason, an Instagram best practice is to become crystal clear on the need state your product or service solves among your target audience, then build your visual story around moments where that need state is met. It’s one thing to post a coupon for a can of pet food, it’s another to show a contented pet snoozing in its owner’s lap. People will connect with images that speak to their shared experience, and in order to do that you’ll need to tap in to what they actually want, rather than a traditional marketing or sales offer.
  2. Do the Hard Work to Create a Following: Social media marketing is always a conversation, and the best social media marketers are adept at sharing and promoting others so that those individuals return the favor. Be sure to use relevant and trending hashtags related to your posts, engage with your audience by following them and commenting on their posts. Promote your Instagram handle on Facebook and other social media. Link your posts to your Facebook and Twitter to reach a wider audience. But more importantly, talk to people. Have fun with contests and sharing. Your goal is to let others share and participate in your brand experience, and the best social media marketing practices draw other users to your conversation by rewarding them.

YouTube Best Practices

Almost one-third of all internet users in the world spend time on YouTube. With hundreds of hours of video uploaded each day, backing by Google’s aggressive content marketing/Google Play efforts, and auto-play features whisking users from video to video, it’s conceivable that YouTube will replace broadcast television in the next few years. The platform has been a resounding success, but that success makes it even harder for marketers to be heard. The following best practices for YouTube may help you get a leg up against the competition:

  1. Stick With Content Formats That Work: While anyone who’s ever uploaded a video has no doubt dreamed of seeing millions of views, the reality is much different. With estimates for the typical number of YouTube views beginning with a few dozen, our first YouTube best practice is to stick to video formats that are proven to be strong search and share draws. These formats include how-to videos, reviews, vlogs, and, of course, comedy. Social media marketing can be difficult on YouTube if your brand does not easily lend itself to these formats, and so we encourage you to consider the return on your videos versus the effort you’ll be making. Posting regular content on Youtube can be time consuming, and if you’re not able to grow your audience it may be more time-effective to post responses or Q&A videos rather than original content.
  2. Adjust Your Uploads to be More Easily Recognized in Search: Our second YouTube marketing best practice is to always keep in mind that the primary reason you’re posting content is to help your target audience find you. So a video with little description and the title “hilarious” won’t get you very far. But adding video transcripts and adjusting the titles of videos to include keywords should boost your views and engagements. YouTube is currently the second-largest search engine in the world after Google, and a best practice is to follow the same SEO practices you use on your business’s website when posting content.

Pinterest Best Practices

Pinterest is the social network of the craft and hobby enthusiast. You’ll find more recipes, handicrafts, and jaw-dropping wardrobe ensembles here than in any catalog, and this cornucopia of craftiness is one of Pinterest’s primary draws. More than any other social network, Pinterest represents 21st century window shopping, and can be an ideal social media marketing vehicle of used properly. Let’s take a look at two Pinterest best practices for marketers.

  1. Post Original Visuals: While this can be considered a standard best practice for all social media, nearly 80% of Pinterest’s users do not post any original content. Those brands that do will be ideally positioned to spread their content with so little market competition. Of course, Pinterest isn’t for every business out there. If you struggle to find original content to post that doesn’t have strong shareability, Pinterest probably isn’t the place for you.
  2. Capitalize on Pinterest’s Homemade/Catalog Nature: What happens when someone stumbles across your original Pin? If they’re interested, they’re going to want to know how to create what they’ve seen or where to buy it. The best social media marketing on Pinterest begins with the Pin, understanding that a Pin is the initial invitation to bring your followers into your brand’s world. Your Pins should link to how-to tips, blogs and vlogs describing other ideas, and a whole world of tips and tricks for those enthusiasts who are constantly in search of new ideas. A social media marketing best practice is to keep your followers engaged, and the more content you link to from your pin, the more you’ll keep them coming back.

So that’s our list of six (more) social media best practices for 2016. Remember, the most effective social media marketing strategy entails choosing the right platforms that will help best reach your target audience. If you follow these tips and still don’t see the results you’d like, it may be time to try a different strategy or platform. Or you could contact Young Marketing Consulting, and we’ll be happy to sit down with you and discuss all your social media marketing needs.

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Six Social Media Best Practices for 2016 – Part 1

If you want to market to an audience in 2016, you’ll find them on social media. Facebook’s user base is now larger than the population of China, Instagram grew 50% in 9 months, LinkedIn has nearly 400 million members, and it seems that a new site or app pops up every day that demands our audience’s attention. With so many options and networks to choose from, the sheer scale of social media marketing can overwhelm marketers. But a coherent social media marketing strategy is essential to an effective digital marketing campaign, and social networks are growing ever more savvy about helping marketers reach their audiences. So, with hope on the horizon, let’s start by looking at what some of the most popular social media sites are, and what they aren’t.

The first thing to keep in mind when marketing on social media is that each social medial platform began with unique functionality that evolved to drive different forms of discussion. Twitter, for example, is a way for customers to have direct, public conversations with a brand (or anyone). But if you want more involved professional discussions, you may need to head to Google+ or LinkedIn. According to the Pew Research Center, LinkedIn’s users are more likely to be aged 30-64 than 18-29. On the other hand, Facebook and Instagram are more popular among younger generations and are much more visual modes of communicating.

So, as we review the best practices for social media marketing below, keep in mind that the best social strategies adapt to their channel. If you have any questions or would like to a review of your social media strategy, please don’t hesitate to contact Young Marketing Consulting.

Facebook Best Practices

Facebook is taking more and more steps to keep users on the Facebook platform by autoplaying videos and housing news articles within its site, rather than having visitors click away to other sites. These efforts make things tricky for marketers looking to drive traffic from Facebook, but you do have some good options:

  1. Ramp up your organic Facebook activity: there’s still no substitute for a post that goes viral, so make sure that you’re regularly posting engaging content and responding to users who interact with your posts to build your community. Be friendly and personable, and remember that Facebook is primarily a visual medium. The platform currently has more video views than YouTube, so the more images and videos you’re posting the better. If you’re struggling for topics, try how-tos, “listicles,” comparisons/quizzes, or just plain humor. Many Facebook users also wear their hearts on their sleeves, so cause advocacy can work well in this space also.
  2. Use Facebook’s advertising and post-boosting tools: Facebook is doing more than ever to integrate advertising within its platform, and if you haven’t yet experimented with its targeting capabilities now would be a good time. Facebook allows strong targeting based on user interests, and its advertising cost-per-click rates are some of the more affordable of the various PPC advertising channels. While conversion rates from social media ads tend to be lower, you’ll at the very least know that you’re getting your advertising in front of the right audience.

Twitter Best Practices

Twitter is still an evolving social media platform. At its best, Twitter allows for lively conversations among diverse groups, while giving a unique form of direct access to brands and individuals that would not otherwise be possible. Here are two best practice tips for Twitter from the team:

  1. Engage with influencers on an individual level: One thing that’s easy to forget in the Twitterverse is that there’s a human being behind the computer screen who’s reading and reacting to what you’re saying. The best analogy for Twitter is that it’s like a cocktail party – you don’t want to stand in the corner shouting to yourself, you want to reach out to people, ask them questions, help them out when you can. And by doing so, you’ll begin to build your own influence. Directly tag people and respond to them in a timely manner – etiquette matters in the online world.
  2. Keep up with hashtags: Hashtags let everyone chime in to a single conversation, and are great tools to use when you don’t have large numbers of followers. They’ll also show you trending topics that you’d like to be involved in that you can take advantage of in the real world as well. Hashtags.org is a good resource to identify popular and trending hashtags. A few other words of wisdom on Twitter – try posting in afternoons and later in the week, and include pictures when you can. Keep your conversations natural, and don’t force a sales message into a discussion. It’s the quickest way to see yourself blocked.

LinkedIn Best Practices

LinkedIn is the most popular “professional” social network in the U.S., and the conversations you’ll find here are very much geared toward testing ideas and asking for advice on business topics. For this reason, it’s a much better B2B marketing tool than any other social network. Here are a few tips for maximizing your reach on LinkedIn:

  1. Engage in discussion groups: Discussion groups are some of the lesser-known features of LinkedIn but are a great way to demonstrate your expertise. Adding quality responses to industry-specific discussion groups will add to your credibility and build your audience among those who don’t know you. The topics will also show up in searches as well, which never hurts. One thing you don’t want to do is hit LinkedIn with heavy sales messages. LinkedIn users are savvy business people; the hard social media sell will turn them off. By the same token, company posts are not the best places to engage in discussions.
  2. Remember that your company is a collection of individuals: People follow other people, not companies. Your company officers should be posting on LinkedIn and tagging your company or promoting those posts. In addition, your CEO or spokesperson should be regularly commenting on news, engaging in discussions, etc. The more conversations you can get your teams involved in, the greater your reach will extend throughout the platform.

We hope that these social media best practices help set you up for success in 2016 and beyond. Next week, we’ll cover some of the “newer” social media platforms out there: YouTube, Instagram, Pinterest, and more!

 

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